Medical Information Consultant

1 day ago


Mandaue City, Central Visayas, Philippines beBeeMedical Full time ₱5,500,000 - ₱8,500,000
Medical Information Specialist

We are seeking a highly skilled Medical Information Specialist to join our team.

About the Role:

  • Respond to customer inquiries regarding medical information via various channels.
  • Provide accurate and timely responses to customer requests, adhering to regulatory requirements and internal policies.
  • Identify, document, and report adverse events, special situation events, and product complaints in accordance with government regulations and company procedures.
  • Maintain high-quality standards in all areas of the job, including performing quality checks on logged inquiries.
  • Work collaboratively with the team to ensure tasks are completed within agreed deadlines.
  • Adhere to company and country-specific privacy policies, ensuring confidential information is managed in accordance with Data Privacy regulations.

Requirements:

  • A degree in life sciences or nursing (RN/BS/BA/MS) or pharmacy degree is required.

Key Responsibilities Include:

  • Diligent communication with customers through multiple channels.
  • Prompt response to customer inquiries while following regulatory guidelines.
  • Monitoring and reporting critical events, such as adverse reactions and product issues.
  • Ongoing evaluation and improvement of work quality.
  • Effective teamwork for task completion.
  • Confidentiality and data protection adherence.

Additional Details:

  • This role requires strong analytical and problem-solving skills.
  • Familiarity with industry regulations and compliance measures.


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