Medication Information Advisor

2 days ago


Tarlac City, Central Luzon, Philippines beBeePharmacovigilance Full time ₱351,975 - ₱439,350
Medical Call Center Specialist

We are looking for a skilled professional to serve as a trusted advisor for customers seeking clarity on medication side effects. In this role, you will guide them through a consultative, patient-first conversation.

Key Responsibilities
  • Respond to medical information queries and product quality complaints received via various channels.
  • Receive and report Adverse Drug Reactions within required timelines (per regulations).
  • Perform and support various activities including tracking information and metrics, ongoing quality control of defined process steps, training, and data reconciliation from multiple sources.
Requirements
  • Relevant experience in the pharmaceutical, biotechnology, CRO industry or related areas.
  • Associate degree or higher in Pharmacy, Life Science, Medical Science or related field.
  • Good written and verbal communication skills.
  • Understanding of regulatory requirements, pharmacovigilance practices, and ICH GCP guidelines.

This is an opportunity to work with a dynamic team and contribute to our organization's success.



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