
Medical Information Professional
2 days ago
The Medical Information Specialist plays a crucial role in the healthcare industry, providing accurate and timely medical information to customers.
Key Responsibilities:
- Responds to customer inquiries for medical information received via various channels, including telephone, email, and website.
- Provides detailed medical information responses in accordance with regulatory requirements and company policies.
- Accurately identifies, documents, and reports adverse events, product complaints, and special situation events.
- Ensures tasks are completed within agreed deadlines and maintains quality in all areas of the job.
- Formulates and provides accurate responses utilizing approved labeling, published literature, and other data.
- Logs all inquiries handled in an accurate, comprehensive, and timely fashion into Inquiry Handling Systems.
- Provides after-hours coverage on a rotated basis subject to business requirements.
- Adheres to privacy policies, ensuring confidential information is managed in accordance with Data Privacy regulations.
- Complies with health and safety policies.
- Performs other activities as assigned by the Manager.
Required Skills and Qualifications:
- Life science degree or Nursing degree (RN/BS/BA/MS) or Pharmacy degree.
Benefits:
This role offers the opportunity to work in a dynamic environment, contribute to the success of the organization, and develop your skills and knowledge in the field of medical information.
Others:
Please note that this is an entry-level position, and we encourage individuals who are looking to start their career in medical information to apply.
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