Remote Medical Virtual Assistant Job Opportunity

24 hours ago

Mandaue City, Central Visayas, Philippines beBeeHealthcare Full time ₱2,400 - ₱3,600

Medical Virtual Assistant Role Summary

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This is a dynamic role where you will be working closely with patients, healthcare providers, and insurance representatives to ensure seamless patient intake, scheduling, and coordination.

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The ideal candidate will have experience in medical administrative support or patient intake coordination and possess strong organizational and multitasking skills.

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Main Responsibilities:

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  • Patient Intake Management: Collect and verify patient demographic and insurance information">
  • Scheduling Appointments: Coordinate and schedule patient appointments with healthcare providers">
  • Medical Record Handling: Ensure accurate data entry and management of patient records in Electronic Health Record (EHR) systems">
  • Insurance Verification: Assist in checking coverage and eligibility for medical procedures">
  • Patient Communication: Handle inbound and outbound calls, responding to inquiries with professionalism and empathy">
  • Pre-Appointment Preparation: Gather necessary medical history and documentation before consultations">
  • Coordination with Healthcare Providers: Facilitate communication between patients, providers, and insurance representatives">
  • HIPAA Compliance: Maintain confidentiality and ensure adherence to healthcare privacy regulations">
  • Administrative Support: Assist with medical billing, claims processing, and other administrative duties as needed">
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Key Qualifications and Skills:

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  • Experience in medical administrative support or patient intake coordination">
  • Familiarity with EHR systems such as Epic, Cerner, or eClinicalWorks">
  • Knowledge of medical terminology and insurance processes">
  • Strong organizational and multitasking skills">
  • Excellent verbal and written communication skills">
  • Ability to handle sensitive patient information with discretion and professionalism">
  • Proficiency in Microsoft Office Suite, Google Workspace, and healthcare scheduling software">
  • Background in medical billing and insurance verification is a plus">
  • Previous experience in a remote healthcare support role preferred">
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