Medical Assistant

4 days ago


Cebu City, Central Visayas, Philippines Japanese Help Desk Inc. Full time

Job Description

  • Expand contracts to doctors to be medical providers.
  • Guide and assist patients in dealing with different departments of the hospital.
  • Arrangement of Patient-Doctor consultation, procedures, examination, and treatment schedules.
  • Prepares documents needed for the consultation and CMS (Laboratory results, X-Ray, CT-Scan, MRI, etc., claim forms, patient's chart).
  • Attend to the needs of the patient and medical provider during the consultation.
  • Inform and explain to the patient his/her condition and treatment/procedure/medication to carry out.
  • For admission cases, arrange all necessary documents (admission order, admission room, discharge order, medical certificate, and abstract, take-home medicines, etc.)
  • Obtain a statement of account from the medical provider.
  • Arrange Follow-ups if necessary.
  • Provide information to the insurance claim agent regarding the treatment of the patient on the same day.
  • Prepares documents such SOA, claim forms, insurance policy, passport, claim list, and other needed documents to be forwarded to Main Office.
  • Handle and be responsible for issuing the guarantee letter for hospital transactions as CMS (Cashless Medical Service).
  • Completion of required documents such as claim forms, invoices, medical certificates, insurance policy copies, and other supporting documents to be submitted to the insurance company.
  • In charge of paying hospital invoices to medical providers
  • Coordinate with hospital corporate health and wellness to update wellness package and ECU for patients and clients.
  • Coordinate with the Japanese Interpreter.
  • Provide medical interpretation either personally or over the phone.
  • BENEFITS: Upon Regularization ( 7 days Annual/Vacation Leave, 14 days Sick Leave, 3 Days Compassionate Leave, 105days Maternity Leave, Transportation and Rice Allowance Benefit, Medical Benefit (HMO), Medicine Reimbursement Benefit amounting to PHP10k a year.
  • Candidate must possess at least Bachelor's/College Degree in Nursing or equivalent.
  • No work experience is required.
  • Required Skill(s): Good communication skills, customer-oriented, knowledgeable in medical terminologies, flexible, organized
  • Preferably Less than 1 year of experience specializing in Healthcare - Nurse/Medical Support & Assistant or equivalent.


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