Global IT Service Desk Support Specialist
2 weeks ago
At IT BY DESIGN, we're looking for a talented Global IT Service Desk Analyst to join our team in Bonifacio Global City. As a full-time, on-site IT support specialist, you'll provide high-quality end-user support and resolve technical issues for our global clients.
We require an experienced professional with 2-3 years of IT support experience, active directory and office 365 user management skills, and expertise in handling network, desktop, and printer troubleshooting.
A strong customer service orientation, excellent communication skills, and proficiency in using IT support tools, ticketing systems, and remote access software are essential for this role.
You will be responsible for resolving a wide range of technical issues, including windows operating system, office productivity software, and basic networking concepts.
If you have a solid understanding of these areas and a willingness to learn and continuously improve your technical skills, we encourage you to apply.
Schedule: Full work on-site
Seniority level: Mid-Senior level
Employment type: Full-time
Industries: IT Services and IT Consulting
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