IT Support and Service Delivery Professional

2 weeks ago


Taguig, National Capital Region, Philippines IT BY DESIGN Full time

Join us at IT BY DESIGN in the Philippines and become part of our talented team as a Global IT Service Desk Analyst. In this full-time, on-site role, you'll be responsible for providing end-user support, resolving technical issues, and handling network, desktop, and printer troubleshooting.

To succeed in this position, you'll need 2-3 years of experience in IT support, service desk, or help desk roles, as well as active directory and office 365 user management skills.

A strong customer service orientation, excellent communication skills, and proficiency in using IT support tools, ticketing systems, and remote access software are essential for this role.

We're looking for someone with a solid understanding of Windows operating systems, office productivity software, and basic networking concepts. A willingness to learn and continuously improve your technical skills is also crucial.

Schedule: Full work on-site

Seniority level: Mid-Senior level

Employment type: Full-time

Industries: IT Services and IT Consulting



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