Real Estate Debt Recovery Specialist
2 days ago
We are seeking a highly skilled and detail-oriented professional to join our team as a Real Estate Debt Recovery Specialist.
About the Role:- Contact customers with outstanding balances to collect overdue payments and update payment statuses
- Maintain accurate records of all customer interactions, including contact dates and results
- Proficiency in QuickBooks (experience in managing AR reports and recording transactions)
- Excellent spoken and written English skills for professional communication
- Experience in collections, customer service, or accounts receivable is a plus
- Strong negotiation skills with the ability to handle difficult conversations professionally
- Detail-oriented and able to accurately document customer interactions
This role offers a unique opportunity to utilize your analytical skills and provide excellent customer service while working in a dynamic environment.
Additional Information:- Analyze Accounts Receivable (AR) data in QuickBooks to identify overdue accounts and prioritize follow-ups
- Record collection efforts in a spreadsheet as per company guidelines
- Follow up with customers red-flagged for aging outstanding balances and encourage timely payments
- Refer customers for service termination when necessary, following company protocols
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