Debt Recovery Specialist

1 day ago

Cebu City, Central Visayas, Philippines beBeeRecovery Full time ₱500,000 - ₱750,000
Job Summary

We are seeking a skilled Debt Recovery Specialist to join our team. As a key member of our collections department, you will be responsible for contacting customers with outstanding balances and working to resolve these debts in a timely and professional manner.


Key Responsibilities:
  • Contact customers by phone or email to discuss outstanding debt and negotiate payment plans
  • Maintain accurate records of all customer interactions, including contact dates and results
  • Analyze accounts receivable data to identify overdue accounts and prioritize follow-ups
  • Record collection efforts in a spreadsheet as per company guidelines
  • Follow up with customers who have aging outstanding balances and encourage timely payments
  • Refer customers for stop service when necessary, following established protocols

Requirements:
  • Proficiency in QuickBooks (experience in managing AR reports and recording transactions)
  • Excellent communication skills, both written and verbal
  • Experience in collections, customer service, or accounts receivable is a plus
  • Strong negotiation skills with the ability to handle difficult conversations professionally
  • Detail-oriented and able to accurately document customer interactions

Benefits:
  • A dynamic work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to make a positive impact on our customers' financial situations

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