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Customer Service Specialist

1 week ago

Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

At Neksjob Philippines, we are looking for highly skilled Customer Service Specialists to join our team. As a representative of our company, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional service.

About the Role:

This is an exciting opportunity to work in a dynamic environment where you will have the chance to grow and develop your skills. As a Sales and Support Representative, you will be responsible for selling products and services, answering customer questions, and resolving issues in a professional and courteous manner.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:
  • Handle customer inquiries and resolve complaints in a timely and professional manner
  • Sell products and services to customers through various channels
  • Provide technical support and guidance to customers
  • Meet or exceed sales targets and performance metrics
Qualifications:
  • High school graduate (old curriculum) or higher
  • At least 1 year of call center sales experience
  • Excellent English communication skills
  • Ability to start immediately