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Business Process Optimization Specialist

1 week ago

Manila, National Capital Region, Philippines Satellite Office Full time

The Satellite Office is seeking a Business Process Optimization Specialist to drive process excellence across our organization. This role will be responsible for analyzing and improving business processes, ensuring seamless execution of operations, and fostering a culture of continuous improvement.

Key Responsibilities:
  • Process Mapping and Consultation
  1. Collaborate with department heads to understand and map existing processes, identifying areas for improvement.
  2. Work with leaders and team members to gather requirements and ensure changes align with organizational goals.
  • Data Analysis
  1. Analyze gathered data to identify trends and measure process performance.
  • Process Design and Development
  1. Develop new or revised processes to enhance productivity and efficiency.
  • Implementation and Monitoring
  1. Create project plans to implement approved process changes.
  2. Prioritize and implement new processes, tracking their performance against established metrics.

This role requires strong analytical and problem-solving skills, as well as excellent communication and stakeholder management abilities.

Requirements:
  • 10+ years of experience in business process management, with demonstrable experience in implementing BPM methodologies.
  • Considerable background in BPO or staff leasing operations experience is highly regarded.
  • Bachelor's degree in a relevant field such as business administration, project management, engineering, or a related discipline.