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Business Process Optimization Specialist

1 week ago


Manila, National Capital Region, Philippines Vision Express Philippines Full time

At Vision Express Philippines, we are committed to delivering exceptional customer experiences. Our team is responsible for ensuring that our business processes are efficient and effective. We are seeking a highly skilled Business Process Manager to join our team.

About the Role:

  • Develop and implement process improvements to enhance productivity and quality.
  • Collaborate with stakeholders to gather requirements and identify areas for improvement.
  • Lead the team in eliciting information from process owners to ensure complete documentation of processes.
  • Finalize and endorse process improvements for approval and provide assistance to process owners in identifying gaps and improving existing processes.
  • Review process documentation in collaboration with BP Specialist, Process Owners, and Senior Management.
  • Align all documented processes with stakeholders and ensure adequate process cascade and training of process improvement and standardization initiatives before implementation.

Requirements:

  • Bachelor's degree in Industrial Engineering, Management, or related field.
  • At least 4-5 years of work experience as a Manager in the Business Process Department or closely related department.
  • Knowledgeable in Microsoft Office Applications (Visio, Excel, Word, PowerPoint) and Microsoft Teams.
  • Skilled in process mapping and information gathering from stakeholders.
  • Critical thinker with attention to detail.
  • Strong communication skills with ability to work with various stakeholders.
  • Experience in Retail and project management is a must.