Business Process Optimization Specialist

5 days ago


Manila, National Capital Region, Philippines Globe Telecom, Inc. Full time

Globe Telecom, Inc. is looking for a skilled Business Process Optimization Specialist to lead and manage HR technology projects from initiation to completion.

The ideal candidate will have 3+ years of experience in HR technology projects, HRIS administration, or business process analysis, and be highly knowledgeable in SDLC frameworks with a solid grasp of project management using waterfall and agile methodologies.

Responsibilities:

  • Assist in requirements gathering, gap analysis, and documentation of business needs.
  • Define and document business scenarios, user stories, and functional requirements.
  • Develop and execute User Acceptance Testing (UAT) scenarios to validate system functionality and usability.

Requirements:

  • Strong understanding of HR processes, workflows, and best practices.
  • Experience with HCM systems like Workday is a plus.
  • Detail-oriented with strong analytical and problem-solving skills, able to assess process inefficiencies and recommend improvements.


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