
Operations Excellence Specialist
2 days ago
The Operations Excellence Specialist is a key professional responsible for driving the execution of strategic initiatives across the operations landscape. This role involves overseeing the management of critical projects, ensuring effective governance, visibility, and value delivery. The ideal candidate will coordinate cross-functional teams, monitor project performance, mitigate risks, and support transformation efforts globally.
Main Responsibilities- Lead planning, prioritization, and governance of operations projects aligned with business goals.
- Maintain the enterprise portfolio roadmap, ensuring alignment with business capacity and resource availability.
- Develop and maintain dashboards to provide visibility into initiative health, benefits realization, and delivery risks.
- Drive end-to-end delivery of complex projects within scope, timeline, and budget.
- Develop detailed project plans, charters, status reports, and risk mitigation strategies.
- Ensure adherence to standard project management methodologies and frameworks.
- Partner with operations leaders, enabling teams, technology, and other support functions to ensure initiative success.
- Facilitate executive updates and steerco reviews with clear progress narratives and decision-making inputs.
- Communicate proactively with stakeholders to manage expectations and foster collaboration.
- Identify opportunities to streamline processes, eliminate redundancies, and enhance operational efficiency.
- Track and report on benefits realization, including financial and non-financial impact across initiatives.
- Support change management efforts to ensure smooth adoption and sustainability of new solutions.
- Strong analytical and problem-solving skills
- Attention to detail and data accuracy
- Effective time management and task prioritization under pressure
- Proactive approach to operational challenges
- Collaboration and communication skills for cross-functional teams
- Excellent communication skills to translate complex data into actionable insights
- Bachelor's degree in Business, Operations, or related field
- 5+ years of experience in project and portfolio management in an operations environment
- Experience tracking and reporting operations compliance metrics
- Strong knowledge in delivering complex initiatives
- Analytical, organizational, and leadership skills
- Excellent communication and stakeholder management abilities
- Proficiency in project management tools and MS Office Suite
- PMP, Prince2, or Agile/Scrum certification preferred
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