Client Success Specialist

2 days ago

Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱700,000 - ₱1,000,000
Transforming Hospitality at Scale

We're not just building software, but transforming the hospitality industry through our innovative platform.

Our unified platform powers properties across 150 countries, processing billions in bookings annually.

We empower hoteliers to transform operations and uplevel their commercial strategy through a comprehensive platform that integrates with hundreds of partners.

  • Facilitate client onboarding, training, and ongoing support via video, phone, and email to drive customer satisfaction.
  • Resolve customer inquiries and troubleshoot escalated issues across multiple channels to ensure seamless communication.
  • Partner with Sales to define success metrics, demonstrate ROI, and drive retention through strategic partnership.
  • Build strong client relationships to encourage loyalty and promote product adoption through personalized engagement.

To be successful, you'll need to communicate product offerings clearly, synthesize feedback for internal teams, and share customer insights and opportunities across departments to foster a culture of collaboration.

Bonus Skills to Stand Out (Optional): Project Management certification, proficiency in languages like English, Portuguese, Spanish, Thai or Tagalog to enhance cultural understanding and market expansion capabilities.

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