
Senior DevOps Specialist
2 days ago
Are you a motivated and challenged professional seeking growth opportunities? Do you thrive in teams that collaborate to solve complex problems and achieve outstanding results?
We value experimentation, candid feedback, and collective growth. We hire individuals who embody our core values and are passionate about delivering exceptional experiences and solutions for clients.
This role is responsible for ongoing support, escalations, and proactive maintenance for client Azure platforms.
- Supporting client Microsoft Azure infrastructure, including incident analysis and resolution.
- Communicating ticket status information and escalating cases as necessary.
- Identifying IT issues, troubleshooting, and following up with clients via email, ticketing systems, and phone calls.
- Installing, configuring, and administering client systems in Azure to improve infrastructure.
- Configuring and tuning cloud-based tools, managing cost, security, and compliance.
- Executing monthly maintenance plans, including patching, anti-virus updates, backups, and disaster recovery.
- Creating and maintaining updated documentation for client environments.
- Promoting best practices to enhance organizational processes.
- Participating in weekly discussions with clients to review outstanding issues and changes.
- Providing consultation and monthly reports on client cloud-based infrastructure.
To be considered for this role, candidates should have:
- Bachelor's degree in computer science, Mathematics, or equivalent experience.
- 2+ years of experience with cloud servers, services, and software or equivalent sys admin experience.
- Experience in 24x7 managed services, hosted service companies, or Network Operations Center environments.
- ITIL processes and associated ITSM systems and service portals for Incident and Change Management.
- Microsoft Azure IaaS, PaaS, and SaaS experience.
- Windows and Linux system administration experience.
- Developing CloudFormation, Azure Resource Manager, and Terraform templates.
- Azure native services experience, such as Policy, Active Directory, Lighthouse, Monitor/Log Analytics.
- Understanding of sys admin concepts, including virtualization, containers, disk storage, encryption, security, network connectivity, firewalls, and load balancers.
- Experience with Azure-based deployments and migrations or other cloud platforms.
- Operational knowledge of ARM, PowerShell, and Bicep.
- Strong verbal and written communication skills.
- Passion for problem-solving and learning new technologies.
- Client relationship skills and experience managing vendors.
- Ability to work in a fast-paced environment and have a self-motivated work ethic.
- Strong desire for personal development and learning.
The ideal candidate will possess a combination of technical expertise, strong communication skills, and a passion for delivering high-quality results.
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