Administrative Support Professional
6 hours ago
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The role of the Dedicated Support Specialist plays a pivotal part in delivering exceptional administrative support across various business units. This multifaceted position entails coordinating and managing schedules, records, and documents. The ideal candidate is highly organized, detail-oriented, and proficient in utilizing office software to enhance productivity.
Key Responsibilities:
- Administrative Support:
- Organize digital and written records, including data entry and document management.
- Coordinate calendars, schedules, and appointments across different time zones.
- Draft and manage correspondence, reports, and presentations.
- Conduct research and provide information to support decision-making processes.
- Prepare and maintain meeting agendas, minutes, and follow-ups.
- Assist in coordinating meetings, conferences, and business initiatives.
- Prepare and maintain meeting agendas, minutes, and follow-ups.
- Conduct research and provide information to support decision-making processes.
- Draft and manage correspondence, reports, and presentations.
- Coordinate calendars, schedules, and appointments across different time zones.
- Organize digital and written records, including data entry and document management.
Client Support:
CLIENT SUPPORT
- Provide administrative support to the sales and recruiting teams, including managing CRM systems, tracking sales processes, outbound calls, and assisting with client communications.
- Assist in implementing new programs, procedures, and systems to improve client relationships.
- Coordinate communication between internal teams and external stakeholders, including clients and vendors.
- Assist in implementing new programs, procedures, and systems to improve client relationships.
Financial Management:
- Manage invoicing, accounts receivable collections, and bookkeeping tasks.
- Post financial transactions to accounting software (e.g., QuickBooks) and conduct monthly reconciliations for bank and credit card accounts.
- Assist with budgeting, financial reviews, and preparation of confidential financial documents.
- Post financial transactions to accounting software (e.g., QuickBooks) and conduct monthly reconciliations for bank and credit card accounts.
Technical Skills:
- Utilize tools like Excel to organize data, create charts, and generate reports.
- Manage and organize digital files using Microsoft Office 365 or Google Workspace.
- Support project management efforts by tracking progress and communicating updates.
- Manage and organize digital files using Microsoft Office 365 or Google Workspace.
Requirements:
- Experience: 1-3 years of experience in an administrative, virtual assistant, or bookkeeping role.
- Technical Skills: Proficiency in QuickBooks, Microsoft Office 365/Google Workspace. Familiarity with CRM platforms, Slack, and Zoom.
- Communication: Excellent command of English, both written and verbal.
- Organization: Strong organizational skills with the ability to manage multiple tasks and deadlines efficiently.
- Problem-Solving: Independent problem solver with innovative solutions.
- Professionalism: Strong work ethic, attention to detail, and the ability to work independently.
- Adaptability: Flexible to work across different time zones and able to adjust to evolving business needs.
- Professionalism: Strong work ethic, attention to detail, and the ability to work independently.
- Problem-Solving: Independent problem solver with innovative solutions.
- Organization: Strong organizational skills with the ability to manage multiple tasks and deadlines efficiently.
- Communication: Excellent command of English, both written and verbal.
- Technical Skills: Proficiency in QuickBooks, Microsoft Office 365/Google Workspace. Familiarity with CRM platforms, Slack, and Zoom.
As a dedicated support specialist, you will play a key role in enhancing our team's productivity and supporting our mission to deliver exceptional service.
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