
Sales Operations Coordinator
2 days ago
As a key player in optimizing business processes, you will contribute to delivering exceptional remote staffing solutions. Our proprietary platform streamlines task management, enhancing quality, reducing errors, and increasing efficiency.
Key Responsibilities:- Quote-to-Cash Administration
- Prepare and automate quotes and invoices for sales and success teams.
- Monitor account upgrades, plan changes, coupon application, and contract renewals.
- Track payments, assist with collections, and support reconciliation of payments.
- Coordinate invoice records and small refunds with the accounting team.
- CRM & Sales Pipeline Support
- Keep pipeline data clean and updated in CRM systems.
- Monitor lead stages and flag inconsistencies.
- Drive updates and follow-ups after pipeline meetings and deal reviews.
- Support lifecycle tracking for upgrades, renewals, and new deals.
- Sales Team & Enablement Support
- Respond to basic client queries on pricing and help route support or technical questions.
- Organize and maintain up-to-date sales enablement materials.
- Support sales playbook creation, objection handling resources, and product FAQ updates.
- Tag and log key sales call transcripts and escalate insights as needed.
- Admin & Coordination
- Assist clients in preparing reports, internal documents, deal logs, and L10 summaries.
- Support manual scheduling and calendar coordination for high-priority calls.
- Track and prepare dashboards or weekly reports to monitor KPIs and sales targets.
- Help with internal task tracking and documentation in tools like project management software.
- 2+ years of experience in sales operations, revenue operations, or administrative roles in a B2B environment.
- Proficient with CRM systems, project management software; familiarity with workflow automation tools is a plus.
- Comfortable managing quotes, invoices, and coordinating across multiple teams.
- High attention to detail, with excellent written and verbal communication skills.
- Strong organizational skills and ability to follow through independently.
- Bonus: Understanding of sales compensation models or SaaS subscription cycles.
- Internal deal processes run smoothly and are consistently documented.
- Sales and success teams receive timely administrative and reporting support.
- CRM systems, project management software, and internal trackers stay clean and reliable.
- Clients have confidence in your follow-through, precision, and initiative.
We prioritize employee growth and well-being:
- A collaborative and supportive work environment that values creativity and initiative.
- A fast-paced, high-energy atmosphere where your expertise directly contributes to business growth.
- Competitive salary package.
- Paid Time-Offs.
- HMO Package for employees and dependents.
- Reimbursable internet charges.
- Comprehensive training and continuous learning advantages.
- Opportunity to contribute to new technology and help develop a system that optimizes work processes.
- High importance to work-life balance with the opportunity to work from home part of the week.
- Opportunity to venture into other areas of the business as you continue to contribute to the company's growth.
- Part of a dynamic team of specialists who share their knowledge openly and willingly with colleagues.
- Work in a corporate culture that encourages collaboration, emphasizing core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination.
- Associate
- Full-time
- Other
- IT Services and IT Consulting
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