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Restaurant Operations Manager

1 week ago

Manila, National Capital Region, Philippines Jollibee Group Full time

The Assistant Restaurant Manager plays a vital role in supporting the Restaurant Manager to achieve sales targets by recommending promotional activities for packaged programs that align with the sales strategy designed by the RM.

Key responsibilities include assisting in the effective implementation of store programs, ensuring customer needs are met through high customer management orientation, and people management capability in coaching, developing, and supervising a team.

To be successful, candidates must have a Bachelor's Degree in Food, Hotel and Restaurant Management or Administration, and/or any Business Related course. They should also possess 2-4 years experience in a leadership function in a service-oriented industry, such as retail, hotel, restaurant, or quick service restaurant.

Candidates must demonstrate a strong ability to make decisions and take actions to ensure customer satisfaction, as well as knowledge of basic store operations to assess operational improvements, compliance with defined standards, sales, and profitability.