Help Desk Specialist

2 days ago

Batangas, Calabarzon, Philippines beBeeHelpDesk Full time ₱3,000,000 - ₱4,500,000
Job Title: Help Desk Specialist

We are seeking a highly skilled and experienced Help Desk Specialist to join our team. This role is responsible for providing top-notch support to our customers, resolving technical issues, and collaborating with clients to deliver exceptional results.

  • Key Responsibilities:

    • Resolve customer support tickets in a timely and efficient manner.
    • Troubleshoot technical issues related to SQL, Linux, networking, and VPNs.
    • Collaborate with clients to deliver the best possible outcomes.

  • Required Skills and Qualifications:

    • 4+ years of experience in SQL, production environments, and client support.
    • Linux OS support and network administration knowledge.
    • Familiarity with relational databases (Oracle/PostgreSQL).
    • Strong communication and problem-solving skills.

  • Benefits:

    • Remote work opportunities.
    • Health insurance, life insurance, lifestyle rewards program, gratuity, and more.

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