E-commerce Operations Coordinator
1 day ago
This role is responsible for ensuring the smooth operation of the e-commerce store by managing calendars, communications, and project coordination.
The ideal candidate will ensure the Shopify store is updated accurately and that quality assurance checks maintain a seamless customer experience.
- Manage executive calendars, schedule meetings, and coordinate logistics
- Monitor inboxes and assist with communications and follow-ups
- Prepare meeting notes, presentations, and internal documentation
- Update product pricing, descriptions, and website content including headers and collections
- Conduct regular content audits and implement site-wide copy changes
- Create or modify pages and collections using Shopify's admin dashboard
- Perform QA checks after product launches, price updates, or site changes
- Test customer journeys such as add-to-cart, checkout, and confirmation emails
- Identify and escalate bugs or UX/UI issues promptly
- Serve as the primary point of contact for developers, designers, and marketing partners
- Track open projects, requests, and deadlines using tools like Asana, Trello, or Notion
- Document and communicate requirements and QA feedback clearly
- 2+ years in an executive assistant, e-commerce coordinator, or similar operations role
- Familiarity with Shopify or similar CMS/e-commerce platforms
- Experience with quality assurance testing in e-commerce environments
- Basic coding experience (HTML/CSS) to manage site updates
- Strong organizational and communication skills with high attention to detail
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