Operations Coordinator

2 days ago

Antipolo City, Calabarzon, Philippines beBeeLogistics Full time $40,000 - $60,000
Job Overview

We are seeking a skilled Operations Coordinator to join our team and contribute to the success of our e-commerce and retail business. The ideal candidate will have strong organizational skills, excellent attention to detail, and the ability to multitask in a fast-paced environment.

The successful applicant will be responsible for overseeing order fulfillment and logistics coordination, managing stock levels across multiple platforms, and ensuring compliance with retailer requirements. They will also be required to identify inefficiencies and implement process improvements to increase efficiency.

Key Responsibilities
  • Order Fulfillment & Logistics Coordination:
    • Oversee and track all e-commerce orders from placement to delivery, ensuring timely fulfillment.
    • Liaise with 3PL partners, couriers, and suppliers to resolve delivery issues quickly.
    • Implement and refine tracking systems to improve delivery times and order accuracy.
    • Proactively identify and resolve any bottlenecks in order fulfillment.
  • Multi-Channel Stock & Inventory Management:
    • Manage stock levels across Amazon UK, Amazon USA, eBay, Shopify, and TikTok Shop in real-time.
    • Prevent overselling or stockouts by ensuring 95%+ accuracy in stock updates.
    • Organize stock transfers between warehouses and fulfillment centers for optimal efficiency.
    • Conduct regular inventory audits to reduce discrepancies and minimize errors.
  • Retail Order Management & Compliance:
    • Oversee the end-to-end process of fulfilling retail orders – from order placement to final delivery.
    • Manage production and delivery timelines to meet all retailer deadlines.
    • Ensure compliance with retailer requirements for packaging, labeling, and documentation.
    • Be the primary point of contact for retailers, keeping them updated on operational matters.
Requirements
  • Qualifications:
    • 2+ years of experience in e-commerce operations, logistics, or supply chain management.
    • Strong knowledge of multi-channel stock & inventory management.
    • Ability to analyze data, optimize processes, and implement improvements.
  • Skills:
    • Strong problem-solving and organizational skills.
    • Understanding of customer service platforms (e.g., Zendesk).
Benefits
  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop your skills and expertise in e-commerce operations and logistics.
  • Competitive compensation package.

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