Experienced Technical Support Professional

2 days ago

Manila, National Capital Region, Philippines beBeeTechnical Full time $7,200 - $8,400
Job Title:

An Experienced Technical Support Professional is required to provide top-notch customer service and technical assistance to clients.

About the Role:

This is a remote opportunity where you will handle inbound and outbound calls, conduct product demonstrations, and troubleshoot technical issues.

Responsibilities:
  • Handle customer inquiries and resolve technical issues via phone or email.
  • Provide product training and demonstrations to customers.
  • Maintain accurate records of customer interactions using CRM systems.
  • Collaborate with internal teams to escalate complex issues when necessary.
Qualifications:
  • Prior experience in technical support or customer service.
  • Strong communication and problem-solving skills.
  • Familiarity with CRM systems and support ticketing tools.
  • Ability to work independently and as part of a team.
Benefits:
  • This role offers flexibility and autonomy in a remote setting.
  • Opportunity to develop your technical skills and expertise.
Other Details:
  • Full-time position with a competitive salary.
  • Access to ongoing training and professional development opportunities.

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