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Customer Experience Representative
2 months ago
We are seeking a skilled Customer Service Agent to join our team at Neksjob in Baguio. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone and other communication channels.
About the RoleThis is a fantastic opportunity for individuals who enjoy working with people and want to make a real difference in the lives of others. Our ideal candidate is someone who is passionate about delivering top-notch customer service, is highly communicative, and can effectively troubleshoot problems.
Responsibilities:- Respond to incoming calls from customers and provide timely resolutions to their inquiries and concerns
- Accurately capture and document customer interactions in our system
- Maintain confidentiality and handle sensitive information with discretion
To be successful in this role, you will need to possess excellent communication skills, both written and verbal. You should also have a high school diploma or equivalent and be willing to work on-site in Baguio.
What We Offer:- A competitive salary range of up to 15k - 20k per month
- Paid training from day one to ensure your success in the role
- A dynamic and fun work environment that promotes teamwork and collaboration
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
