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Customer Experience Solutions Associate
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Valeros Business Company. As a Customer Experience Solutions Associate, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and recommendations to customers
- Handle customer inquiries and concerns via phone, email, and chat
- Bachelor's degree in any field or equivalent experience
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment and adapt to changing priorities
- Familiarity with CRM software and other customer service tools
- Competitive salary range: Php15,000.00 - Php24,000.00 per month
- Non-taxable allowance: 2,000
- Sign-on bonus: 25,000
- Health insurance and paid training
- 13th month salary and supplemental pay