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Customer Experience Solutions Associate

2 weeks ago


Baguio City, Cordillera, Philippines Valeros Business Company Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Valeros Business Company. As a Customer Experience Solutions Associate, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Handle customer inquiries and concerns via phone, email, and chat
Requirements
  • Bachelor's degree in any field or equivalent experience
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Familiarity with CRM software and other customer service tools
Benefits
  • Competitive salary range: Php15,000.00 - Php24,000.00 per month
  • Non-taxable allowance: 2,000
  • Sign-on bonus: 25,000
  • Health insurance and paid training
  • 13th month salary and supplemental pay