Facilities Coordinator

1 day ago

Quezon City, National Capital Region, Philippines beBeeConcierge Full time ₱900,000 - ₱1,200,000
Concierge, Facilities and Office Services

Athena is empowering individuals to reach their full potential by providing exceptional support services.

Job Overview

We are seeking a highly organized and customer-focused Concierge to join our team. The ideal candidate will oversee facilities and office operations, ensuring a welcoming and efficient environment for teammates, clients, and visitors.

Duties & Responsibilities
  • Welcome and greet candidates, executives, clients, and visitors with high energy and enthusiasm.
  • Coordinate with cleaning staff to maintain a clean and organized office environment.
  • Work with other site Community Coordinators to send and receive documents.
Office Maintenance
  • Report any issues within the office to the team.
  • Maintain and organize physical and digital files, ensuring they are easily accessible.
Visitor and Applicant Engagement
  • Work with the recruitment team to ensure alignment on applicant handling.
  • Set up client-related requests and coordinate with operations.
Administrative Tasks
  • Project, plan, and manage logistics, including assets and supplies.
  • Coordinate shuttle services, trip logs, and invoices.
  • Ensure a steady flow of logistics and the safety of employees during emergencies.
  • Manage driver/messenger schedules and company vehicles.
Client and Executive Visits
  • Ensure all client and executive visits are well prepared.
  • Assist in ensuring business-related policies and procedures are followed.
Key Skills
  • Excellent Communication Skills: Fluency in English, with a strong ability to convey information clearly and professionally, both verbally and in writing.
  • Proficiency with G-Suite Applications: Skilled in using Google Workspace tools, including Gmail, Google Calendar, and Google Docs, to manage tasks and communicate effectively.
  • Event Management: Adept at organizing and coordinating events, including the ability to manage large groups, schedule logistics, and ensure seamless execution of activities.
Behavioral Competencies
  • Energetic, pleasant, lively, yet poised.
  • With smart and professional look
  • Friendly, inviting personality and charismatic
  • Adaptive to different nationalities and cultures.
  • Excellent customer service skills.
  • Resourceful and able to bring forth creative solutions to any problem.
  • Trustworthy and reliable, demonstrating consistent and honest behavior.
Required Experience
  • Extensive Guest Services and Event Coordination: Minimum 4 to 5 years of experience in managing guest services, room reservations, as well as organizing and managing events like onsite events and conferences or workshops.
  • Customer Interaction and Service Excellence: Proven ability to interact with customers from diverse backgrounds, address needs promptly, and consistently deliver high service standards in the hospitality industry, including upselling and promoting special offers.
  • Front Desk Operations and Security Protocols: Strong track record in managing front desk operations, handling inquiries, directing visitors, and ensuring building safety through familiarity with security protocols in site reception.
  • Effective Communication and Problem-Solving Skills: Excellent verbal and written communication skills, adept at problem-solving, working collaboratively with teams, and maintaining high accuracy and service standards.
Education and Certifications

Graduate of a 4-year university course, preferably a business-related course in HR, Tourism and administration, logistics, hospitality or Supply chain.

Equal Opportunity Employer

We are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents.

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