Business Process Outsourcing Representative
2 months ago
We are seeking highly motivated and skilled professionals to join our team at NEZDA Technologies. Our company is a leading player in the customer service industry, and we are looking for individuals who can deliver exceptional results in a fast-paced environment.
About the Role:
The Customer Care Representative will be responsible for providing top-notch customer service to our clients in the retail sector. This role requires strong communication skills, attention to detail, and the ability to work well under pressure.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints in a professional and timely manner
- Meet or exceed performance metrics and quality standards
- Collaborate with team members to achieve business objectives
Requirements:
- Degree in any field from an accredited institution
- No prior experience required, but previous BPO experience is an advantage
- Fluency in English (spoken and written)
- Able to work on-site in Cebu City
- Available to start ASAP
Benefits:
- Competitive salary of 14,500 PHP per month
- Overtime pay and benefits
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