Telecommunications Representative Position

4 weeks ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

We are seeking highly skilled and enthusiastic individuals to fill the role of Telecommunications Representative with Talent Outsourcing Channel (TORCH) Solutions.

About Us

TORCH Solutions is a leading provider of outsourcing services, dedicated to delivering exceptional results to our clients. Our team is passionate about building strong relationships and driving success through innovative solutions.

Job Description

In this exciting role, you will be responsible for providing top-notch customer service to our clients, handling calls, emails, and other communication channels with precision and care. Your primary goal will be to resolve customer inquiries efficiently, ensuring complete satisfaction and loyalty.

Responsibilities:

  • Provide exceptional customer service via phone, email, or chat
  • Respond to customer inquiries in a timely and professional manner
  • Analyze and resolve customer issues quickly and effectively

Qualifications

To be successful in this role, you will need:

  • High School Diploma or equivalent required; Senior High Graduate or College Graduate preferred
  • 6 months of Call Center experience or related field
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing situations

Benefits

We offer a competitive salary package, including:

  • Benefit 1: PHP 18,500 base salary + PHP 5,500 allowance
  • Benefit 2: Ongoing training and development opportunities
  • Benefit 3: Chance to grow your career in a dynamic industry

If you're looking for a challenging and rewarding role where you can make a real impact, apply now



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