Customer Service Representative Nightshift Specialist

1 month ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

Staff Outsourcing Solutions is currently seeking skilled professionals to join their team as Customer Service Representatives working on a night shift.

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About the Role:

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We are looking for highly motivated and customer-focused individuals who can effectively communicate with clients, resolve issues, and provide excellent service. The ideal candidate will have at least 6 months of experience in a similar role, possess excellent verbal and written communication skills, and be proficient in English.

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Key Responsibilities:

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  • Answering phone calls and responding to emails from clients">
  • Resolving client complaints and concerns in a timely and professional manner">
  • Providing accurate information and solutions to clients' queries">
  • Maintaining accurate records of client interactions">
  • Collaborating with other team members to achieve sales targets and improve overall performance">
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Requirements:

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To be successful in this role, you will need to have the following qualifications:

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  • ">
  • At least 6 months of experience in a customer service role">
  • Excellent verbal and written communication skills">
  • Proficient in Microsoft Excel">
  • Able to work independently with minimal supervision">
  • Knowledge of e-commerce and retailing is an advantage">
  • Able to multitask and prioritize tasks effectively">
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Benefits:

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We offer a competitive salary range of $



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