Incident Response Manager

7 days ago


Manila, National Capital Region, Philippines Zendesk Full time
Incident Management

Zendesk is committed to delivering exceptional user experiences. To achieve this, we require a skilled Incident Response Manager to join our team.

In this role, you will be responsible for managing and resolving technical incidents in a timely and efficient manner. Your expertise will enable us to minimize downtime and ensure high levels of system availability.

Key Responsibilities:
  • Manage and resolve technical incidents in a timely and efficient manner.
  • Collaborate with cross-functional teams to identify and prioritize incident response efforts.
  • Develop and maintain incident response plans and procedures.
  • Stay up-to-date with emerging technologies and trends in incident management.


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