
Appointments Supervisor
4 days ago
Key Responsibilities:
- Appointment Management: Manage and track booked appointments, ensuring accurate documentation and records.
- Support Services: Provide administrative support to the Team Leader, assisting with daily reports, performance tracking, and team communications.
- System Maintenance: Regularly update the system with new or updated appointment information, maintaining data accuracy and compliance.
- Collaboration: Work closely with team members to ensure efficient processing of booked appointments.
- Quality Assurance: Ensure all appointments meet client and company quality standards, focusing on compliance and attention to detail.
- Reporting: Assist in generating reports on appointment numbers, team performance, and relevant KPIs.
- Client Liaison: Handle inquiries related to appointments and escalate any issues to the Team Leader as needed.
Required Skills and Qualifications:
- Attention to Detail: Maintain accurate and up-to-date records, ensuring data integrity.
- Organizational Skills: Effectively manage multiple tasks and deadlines, prioritizing appointment scheduling and management.
- Communication Skills: Provide excellent customer service, responding to inquiries and resolving issues efficiently.
- Technical Skills: Familiarity with system updates and maintenance procedures, ensuring seamless operations.
Benefits:
- Opportunity for Growth: Develop skills and expertise in appointment management and coordination.
- Team Environment: Collaborate with a supportive team to achieve shared goals and objectives.
Others:
- Continuous Learning: Stay updated on industry developments and best practices in appointment management.
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