Customer Service Operations Manager

11 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeLeadership Full time ₱3,000,000 - ₱4,500,000
Job Summary

We are seeking a skilled leader to manage our customer service operations in a virtual environment.

The ideal candidate will have experience managing within a contact center or call center operations management environment and possess strong leadership and management skills.

Key Responsibilities
  • Lead a team of front-line supervisors and staff across 24x7 service shifts
  • Direct the overall service-related activities for the team's customer service function
  • Support the company's customer experience and operations strategies
  • Develop and manage business plans to achieve objectives
  • Continuously identify, analyze, and drive service expense opportunities by employer group and by account

  • Customer Service Operations Manager

    15 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeService Full time ₱33,500 - ₱38,500

    Customer Service Team LeadThis is an exciting opportunity to lead a team of professionals dedicated to delivering exceptional customer service. As a Customer Service Team Lead, you will oversee the day-to-day operations of our customer care department, ensuring that all interactions with clients are professional, timely and effective.Key...

  • Area Service Manager

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Carlcare Service PH Inc. Full time ₱300,000 - ₱360,000 per year

    Customer Service Operation ManagementDaily Open Call Analysis for Mobile, TV, LAPTOP and AccessoriesListen and Resolve Customer complaints, Sales team Feedback, DBR feedback and ensure highest level of satisfaction for all;Meet organization goals (TAT, BR, Satisfaction, Inventory Accuracy)Monitor CSR, Technician & Storekeeper daily task after sales...

  • customer service

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines BOLLOZOS TRUCKING CORP Full time $40,000 - $60,000 per year

    The Customer Service representative serves as the primary point of contact for clients, ensuring their concerns are addressed promptly and efficiently. The role also supports scheduling operations as a back-up scheduler when needed.Experience in customer interface and handling client concerns professionallyStrong communication and interpersonal...

  • Operational Manager

    11 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeOperational Full time ₱7,200 - ₱7,800

    Key Operational and Customer Service RolesWe are seeking a proactive and detail-oriented individual to manage key operational and customer service tasks. The ideal candidate will be responsible for managing orders, shipping coordination, digital access support, billing, payment tracking, bookkeeping, customer support, data management, and general management...

  • customer service

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Bollozos Trucking Corporation Full time $40,000 - $60,000 per year

    The Customer Service representative serves as the primary point of contact for clients, ensuring their concerns are addressed promptly and efficiently. The role also supports scheduling operations as a back-up scheduler when needed.Experience in customer interface and handling client concerns professionallyStrong communication and interpersonal...

  • Operations Manager

    11 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeOperation Full time ₱240,000 - ₱360,000

    Operations Management RoleWe are seeking a highly skilled and experienced Operations Manager to join our team.About the RoleThe selected candidate will work closely with the City Manager and a small team to manage day-to-day operations of our flagship business in Singapore.Relevant experience in hospitality, sales, customer support, logistics, or inventory...

  • Service Excellence Manager

    11 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time $65,000 - $98,000

    Job Title: Service Excellence ManagerAbout UsWe strive to empower individuals to unleash their creativity and bring unique ideas to life. Our customized product production delivers top-quality results, ensuring a seamless experience via exceptional teams and integrated systems.As a global organization with team members worldwide, we have adopted a remote...

  • Customer Service Representative

    18 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱15,000 - ₱20,000

    Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team.This is an exciting opportunity for individuals who enjoy delivering exceptional customer experiences and thrive in a dynamic, team-oriented environment.As a key member of our customer service team, you will be responsible for providing accurate...

  • Customer Service Professional

    12 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeService Full time ₱500,000 - ₱1,000,000

    As a Customer Service Professional, you will be responsible for delivering exceptional customer experiences through professional and efficient handling of inbound and outbound calls.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and effective manner.Utilize available resources to research and retrieve information to support...

  • Customer Service Ambassador

    12 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Job OverviewThis role offers a unique opportunity to make a real impact by providing exceptional customer service to clients across various industries.We are seeking a motivated and detail-oriented individual to join our team as a remote customer service agent. In this position, you will be responsible for handling customer inquiries and resolving issues in...