
Care Coordination Specialist
7 days ago
We are seeking a highly organized and detail-oriented Care Coordination Specialist to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative and front-end billing tasks.
This is a remote opportunity for a proactive, professional individual who is comfortable handling multiple responsibilities in a fast-paced environment, especially in a healthcare setting.
Key Responsibilities- Scheduling Management:
- Develop and maintain accurate schedules for clinicians and clients
- Ensure appropriate client-to-clinician ratios
- Serve as the primary point of contact for scheduling inquiries from clients and staff
- Assessments Coordination:
- Schedule assessments and reassessments in a timely and organized manner
- Care Coordination:
- Coordinate care across multiple disciplines
- Arrange substitute clinicians when needed to ensure uninterrupted services
- Client & Staff Communication:
- Answer incoming calls and respond to inquiries with professionalism and urgency
- Maintain consistent and clear communication via phone and email with families and staff
- Record & Document Management:
- Maintain and audit client records for accuracy and compliance
- Ensure timely documentation and updates in relevant systems
- Reception Oversight:
- Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries
- Front-End Billing & Authorization Management:
- Verify insurance benefits and monitor ongoing eligibility
- Track changes in coverage and authorization status
- Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking
- Proven experience in scheduling, administrative support, or healthcare coordination
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel)
- Prior experience in a healthcare or therapy-based setting is a plus
This role offers a unique opportunity to work remotely and make a meaningful impact in the lives of our clients. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional care, we encourage you to apply.
About This OpportunityWe are a dynamic organization that values innovation, collaboration, and excellence. Our team is dedicated to providing top-notch service and support to our clients and stakeholders. If you share our passion for delivering high-quality care and are looking for a challenging and rewarding role, we invite you to join our team.
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