
Home Health Care Coordinator
6 days ago
Purpose: To provide administrative support in a fast-paced healthcare environment, empowering patients to live independently with dignity.
Responsibilities- Manage company email inboxes for timely responses and follow-ups.
- Handle intake calls with professionalism and empathy.
- Assist with insurance verification, prior authorizations, and documentation support.
- Coordinate referrals from hospitals, clinics, and case managers.
- Communicate effectively with case managers, patients, and internal staff for seamless care coordination.
- Utilize RingCentral for call management and communication.
- Maintain accurate records and documentation within our CRM system and Alora (Electronic Medical Records software).
- Support the home health team with scheduling, data entry, and administrative tasks as needed.
- Ensure confidentiality and compliance with HIPAA regulations.
- Previous experience in a Virtual Assistant or healthcare-related role, preferably in home health.
- Familiarity with insurance processes, referrals, and prior authorizations in healthcare.
- Proficiency with RingCentral, CRM platforms, and Alora (or similar Electronic Medical Records software).
- Strong organizational skills with excellent attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize, and work independently in a remote setting.
As a member of our team, you will have the opportunity to make a meaningful impact on patients' lives while working in a dynamic and supportive environment.
Our team is committed to providing exceptional care and services to our patients. We are seeking a dedicated and compassionate individual to join our team as a Healthcare Support Specialist.
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