Complex Issue Resolution Specialist
5 days ago
We are seeking a highly skilled and analytical professional to lead a specialized team dedicated to addressing escalated revenue cycle management (RCM) challenges. As a key member of our revenue operations team, you will be responsible for ensuring the seamless operation of our revenue cycle by effectively managing complex client issues.
Key Responsibilities:
- Team Leadership & Management:
- Lead and mentor a team of specialists focused on resolving complex RCM issues.
- Allocate resources efficiently to ensure timely and effective resolution of escalated cases.
- Conduct regular performance evaluations and provide ongoing training to enhance team capabilities.
- Complex Issue Resolution:
- Oversee the investigation and resolution of complex billing, coding, and reimbursement issues.
- Collaborate with cross-functional teams to identify root causes and implement corrective actions.
- Serve as the primary point of contact for clients regarding escalated RCM concerns.
- Process Improvement & Compliance:
- Analyze patterns in escalated issues to identify systemic problems and areas for process enhancement.
- Develop and update standard operating procedures to prevent recurrence of complex issues.
- Ensure all resolutions comply with industry regulations and organizational policies.
- Stakeholder Collaboration:
- Work closely with standard RCM teams to provide guidance on complex cases.
- Communicate effectively with clients to manage expectations and provide status updates on issue resolution.
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Pasig, National Capital Region, Philippines Indicle Full timeWe are seeking a highly skilled and analytical Manager of Complex Issue Resolution to lead a specialized team dedicated to addressing escalated and intricate revenue cycle management (RCM) challenges that standard teams are unable to resolve. This role is pivotal in ensuring the seamless operation of our revenue cycle by effectively managing complex client...
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Issue Escalation Manager
5 days ago
Pasig, National Capital Region, Philippines Indicle Full timeJob DescriptionWe are seeking a highly skilled and analytical professional to lead a specialized team dedicated to addressing escalated revenue cycle management (RCM) challenges. The ideal candidate will have a strong background in healthcare revenue operations, excellent communication skills, and the ability to analyze complex issues and develop effective...
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Customer Service Resolution Specialist
1 day ago
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ABAP Specialist
7 days ago
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Incident Resolution Expert
5 days ago
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Debt Resolution Specialist
7 days ago
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Relationship Management Professional
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Complex Project Coordinator
6 days ago
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Claims Resolution Expert
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Revenue Cycle Management Lead
5 days ago
Pasig, National Capital Region, Philippines Indicle Full timeAbout the RoleAs an experienced revenue cycle management professional, you will have the opportunity to lead a critical team, tackle complex challenges, and drive significant improvements in our operations. You will work closely with our revenue operations team to develop and implement process enhancements that ensure compliance with industry regulations and...
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Chargeback Resolution Expert
7 days ago
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Chargeback Resolution Expert
4 days ago
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Help Desk Support Specialist
5 days ago
Pasig, National Capital Region, Philippines Stealth Monitoring, Inc. Full timeAbout the RoleWe are seeking a talented Help Desk Support Specialist to join our team. As an IT technical support engineer, you will provide basic technical support for hardware and software, application, and technical troubleshooting to internal employees.Key ResponsibilitiesProvide day-to-day technical support to employees through various channels such as...
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Account Resolution Expert
6 days ago
Pasig, National Capital Region, Philippines Risewave Consulting Inc. Full timeQualificationsTo be successful in this role, you will need to have a strong background in medical billing and collections. You should also have excellent analytical and problem-solving skills, as well as strong communication and interpersonal skills. Additionally, you will need to be able to work independently and as part of a team, and be able to meet...
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Client Support Coordinator
11 hours ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeMida Food Specialist is seeking a highly motivated and organized Customer Relations Assistant to join our team. As a key member of our organization, you will play a crucial role in ensuring that our customers receive exceptional service and support.Responsibilities and DutiesThe ideal candidate will have the following responsibilities and duties:Act as the...
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Debt Resolution Specialist
21 hours ago
Pasig, National Capital Region, Philippines JK Capital Finance, Inc. Full timeKey ResponsibilitiesAs a Financial Collector at JK Capital Finance, Inc., your primary responsibilities will include:* Conducting phone calls, sending emails and texts to past due clients to resolve outstanding debts* Organizing customer files and records in our system for efficient tracking and management* Recording payments and updates on client...
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Account Resolution Specialist
4 days ago
Pasig, National Capital Region, Philippines MirandaHR Full timeJob DescriptionAbout this Role:A Customer Service Agent will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience across multiple channels. The ideal candidate will possess excellent communication skills, a proactive approach, and a customer-centric mindset.Key Responsibilities:Respond to customer inquiries...
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Operations Assistant Manager
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Corporation Full timeGeneral Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including Remote Customer Service: Providing customer service and support via phone, online chat, or text including Call center-based customer support in response to a high volume of...
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LED Lighting Specialist Position
5 days ago
Pasig, National Capital Region, Philippines Ecoshift Corporation Full timeAbout UsEcoshift Corporation is a leading provider of innovative LED lighting solutions. Our mission is to deliver exceptional customer experiences through technical expertise and excellent service.Job Summary:We are seeking a highly skilled Technical Associate to join our team. As a Technical Associate, you will provide technical assistance and support to...
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Customer Service Representative
19 hours ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeAt Mida Food Specialist, we are seeking a highly skilled Customer Relations Assistant to join our team. As a key member of our organization, you will play a crucial role in ensuring exceptional customer service and support.About the RoleThe ideal candidate will be responsible for receiving and processing customer requests, quotations, and orders in a timely...