Training Development Specialist
4 days ago
R1 RCM Philippines, Inc. is a leading provider of technology-enabled revenue cycle management services that transform and solve challenges across health systems, hospitals, and physician practices.
We are headquartered in Chicago, with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most.
Job Summary:- This role assesses organizational and individual learning needs through various methods and conducts thorough needs assessments to identify knowledge and skills gaps within the organization.
- The ideal candidate will design and develop training programs and materials that align with organizational goals and address development needs.
- We utilize learning design methodologies to ensure training content is structured, interactive, and caters to diverse learning styles.
- Facilitating training sessions (in person or live online); ensuring effective knowledge transfer and engagement
- Adapting delivery methods and content based on the audience, training objectives, and feedback to maximize effectiveness
- Measuring the effectiveness of the training programs through assessments, behavior changes, and performance metrics
- Establishing metrics and evaluation methods to assess the impact and effectiveness of training programs
- Analyzing data and feedback to make data-driven recommendations for continuous improvement
- Working closely with stakeholders to understand learning needs and ensure training programs meet organizational objectives
- Partnering with subject matter experts to ensure training program relevance
- Organizing training events, coordinating logistics and resource management, tracking employee progress, and maintaining training records
- Must have at least two years of experience in instructional design, facilitation, consulting, etc.
- At least two years of experience in L&D or any related job
- Preferably, a bachelor's degree holder in any related course
- With acquired hard skills related to instructional design/development, content creation and management, training facilitation, and data analysis
- With acquired soft skills related to communication skills, problem-solving, adaptability, collaboration, coaching and mentoring, and cultural awareness
- Willing to work in shifting work schedules e.g. mid-shift and night shift
- Willing to work fully on-site
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