Senior Enterprise Technology Specialist

1 day ago

Ayala Alabang, National Capital Region, Philippines beBeeSystem Full time ₱1,800,000 - ₱2,040,000
Job Description

We are seeking a highly skilled and motivated Senior System Engineer to implement, support, and operationalize new Microsoft 365 and Azure solutions for our clients. You will play a key role in guiding technical teams during pilot launches, ensuring security standards are met, and mentoring junior engineers.

This position requires a strong technical background in Microsoft 365, Azure, and related technologies, along with excellent communication skills to collaborate with both technical IT teams and non-technical stakeholders.

Responsibilities
  • Implement and support new Microsoft 365 and Azure solutions for clients, ensuring performance, security, and scalability.
  • Provide technical support during client onboarding, primarily via chat-based support, escalating to MS Teams calls as needed.
  • Perform migrations of client data and applications into Microsoft 365 and Azure environments.
  • Implement, test, and deploy M365 capabilities to help clients align with best practices.
  • Review client systems and provide recommendations to optimize design, security, and functionality.
  • Maintain client documentation, standard templates, policies, and automation for consistent deployment.
  • Provide remote escalation support for complex technical issues beyond Tier II.
  • Mentor and guide junior engineers within the Microsoft support team.
  • Research, evaluate, and recommend tools and technologies to enhance client environments.
  • Administer cloud-integrated solutions, such as cloud backups, MDR, and vulnerability management.
  • Participate in on-call rotation and after-hours support as required.
Requirements
  • Bachelor's degree in IT, Computer Science, or related field, plus 4+ years of relevant experience; or equivalent combination of education and experience.
  • Proven track record in Microsoft 365 and Azure implementation and support.
  • Current vendor or industry-recognized certifications in Microsoft 365 or Azure (mandatory).
  • Deep expertise in Microsoft 365 and Azure (including EntraID, Intune, and Security capabilities).
  • Strong understanding of Microsoft 365 licensing models.
  • Proficiency with at least two of the following:
  • Microsoft server and desktop environments
  • Patch management
  • Backup technologies
  • Vulnerability management
  • Proficiency with scripting/automation (PowerShell or Python).
  • Knowledge of security frameworks (NIST CSF, CIS CSC).
  • Strong grasp of Active Directory, EDR, firewalls, and best-practice architectures.
  • Excellent written and verbal English communication skills.
  • Strong organizational, time management, and documentation skills.
  • Self-starter with the ability to work independently and mentor others.
  • Experience mentoring and leading junior engineers.
  • Familiarity with AI-assisted ticketing and support tools.

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