Customer Service Ambassador

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000
Job Description">

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

You will handle customer inquiries and resolve issues in a professional and courteous manner. You will also work closely with internal teams to resolve escalated concerns and meet daily and monthly performance targets.

Key Responsibilities:

  • Respond to customer inquiries through assigned channels (voice or non-voice)
  • Provide accurate and timely information on products, services, or account concerns
  • Handle complaints or issues while maintaining professionalism
  • Document each interaction in the system accurately
  • Comply with company protocols and service standards
  • Collaborate with internal teams to resolve escalated concerns
  • Meet daily and monthly performance targets

Qualifications:

  • At least 18 years old
  • High School Graduate (Old Curriculum), SHS Graduate, ALS Graduate, College Undergraduate, or College Graduate
  • With or without BPO/call center experience
  • Excellent communication skills
  • Willing to work onsite in Metro Manila
  • Open to shifting schedules including night shifts, weekends, and holidays
  • Able to work in a fast-paced, team-oriented environment

Benefits:

  • Competitive Salary
  • HMO coverage from Day 1
  • Night differential pay
  • Paid vacation and sick leaves
  • Overtime and holiday pay
  • 13th month pay
  • SSS, PhilHealth, and Pag-IBIG contributions

Why Join Us?

  • Entry-level friendly - start your career with us
  • We accept applicants with various educational backgrounds
  • Training and tools will be provided onsite
  • Stable company with competitive salary and full benefits
  • Be part of a supportive and professional team

As a Customer Service Representative at our company, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment. If you are looking for a challenging and rewarding role, apply today

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