Customer Service Ambassador

22 hours ago

Mandaluyong City, National Capital Region, Philippines beBeeRelationships Full time ₱3,500 - ₱4,500
Job Role

The Customer Relations Associate plays a vital role in building and maintaining long-term relationships with customers by providing exceptional after-sales service.

Main Responsibilities:
  • Collaborate with clients, designers, project managers, technicians, and installers to resolve after-sales service issues and schedules.
  • Determine optimal solutions to customer concerns and ensure prompt resolution to complaints.
  • Develop strategies to enhance service quality, efficiency, and profitability.
  • Evaluate service quality and customer satisfaction using identified metrics.
Key Qualifications:
  • Bachelor's degree from a reputable institution.
  • New graduates and experienced team members welcome to apply.
  • Experience in customer care and service is an asset.
  • Proficient in Google Business Suite (GDocs, GSheets) and Microsoft Office tools.
  • Excellent communication, customer service, and interpersonal skills.
  • Patient, hardworking, and able to work under pressure.
  • Collaborative mindset with cross-functional teams.

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