Customer Service Leadership Professional

11 hours ago

Taguig, National Capital Region, Philippines beBeeDirector Full time ₱1,200,000 - ₱3,000,000
Leadership Role in Customer Service Management

This position is responsible for leading the customer service team, ensuring that customers receive exceptional support and service.

Qualifications
  • 12+ years of experience, preferably with a focus on leadership roles
  • At least 3 years of experience as a director or similar role, preferably with a track record of success
  • RCM experience in the US Healthcare space, an asset
  • Bachelor's degree in a related field, or equivalent work experience, preferred
Responsibilities
  • Provide strategic oversight and leadership direction to the customer service function
  • Develop and implement policies and procedures to achieve organizational goals
  • Assist in the development of functional strategy and provide input on key decisions
  • Interact with internal and external leaders, including senior management, to drive business results
  • Persuade others into agreement in sensitive situations while maintaining positive relationships

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Our organization values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Our organization is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

  • Customer Service Leadership Position

    2 days ago

    Taguig, National Capital Region, Philippines beBeeCustomerService Full time ₱450,000 - ₱900,000

    Job OverviewThe Customer Service Management role oversees the establishment, maintenance, and enhancement of customer relationships through strategic planning, leadership direction, and operational oversight.This position is responsible for leading a team to achieve business objectives, driving growth, and ensuring seamless customer interactions.Effective...

  • Customer Service Professional

    5 days ago

    Taguig, National Capital Region, Philippines beBeeCustomerService Full time

    Job OverviewWe are seeking a skilled Customer Service Professional to join our team. This role involves executing business process transactions with accuracy and adherence to established procedures.Key Responsibilities

  • Customer Service Team Lead

    4 days ago

    Taguig, National Capital Region, Philippines beBeeSupervisor Full time

    Job Title: Customer Service Supervisor">Job Summary:">">This is a challenging opportunity for an experienced leader to oversee customer service operations, ensuring exceptional customer experience and efficient team performance.">">About the Role:">As a Customer Service Supervisor, you will be responsible for managing a team of front-line and back-office...

  • Customer Service Professional

    2 days ago

    Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱600,000 - ₱1,200,000

    Job DescriptionThe Customer Solutions Officer role is an entry-level position that serves off-shore clients. The primary objective of this job is to provide exceptional customer service by delivering a remarkable phone and digital banking experience.ResponsibilitiesAssist with the administration of compliance procedures, including monitoring, researching and...

  • Strategic Customer Service Leader

    11 hours ago

    Taguig, National Capital Region, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,200,000

    Job OverviewWe are seeking a strategic leader to manage our Customer Service function, overseeing contract administration, customer orders, and problem resolution. This role will provide leadership direction within the Customer Service team.Key responsibilities include managing department operations, supervising professional employees, front line...

  • Career Opportunities in Sales Leadership

    9 hours ago

    Taguig, National Capital Region, Philippines beBeeLeadership Full time ₱250,000 - ₱450,000

    Business Development SpecialistWe are seeking a seasoned Business Development Specialist to drive leadership development within our organization. This is a full-time, on-site role that requires a professional with exceptional leadership skills and experience in sales management.Job ResponsibilitiesDevelop and execute sales strategies to meet business...

  • Customer Service Representative

    2 days ago

    Taguig, National Capital Region, Philippines beBeeCustomerService Full time ₱45,000 - ₱50,000

    Customer Service ProfessionalWe are seeking a highly skilled and experienced Customer Service Professional to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers through various communication channels.In this role, you will be the primary point of contact for internal...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines beBeeCustomerService Full time

    Job OverviewWe are seeking a skilled Customer Service Specialist to join our team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong customer service background.This role is responsible for responding to customer queries, resolving issues, and providing assistance as needed. The...

  • Customer Service Representative

    3 weeks ago

    Taguig, National Capital Region, Philippines Collabera Digital Full time

    As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to...

  • Customer Service Representative

    14 minutes ago

    Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱26,000 - ₱33,000

    Customer Service RoleWe are seeking a skilled and dedicated individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service via phone, email, or chatResolve customer complaints in a timely and professional mannerFoster strong relationships with customers to increase loyalty and...