Customer Service Representative

3 days ago


Taguig, National Capital Region, Philippines beBeeCustomerService Full time
Job Overview

We are seeking a skilled Customer Service Specialist to join our team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong customer service background.

This role is responsible for responding to customer queries, resolving issues, and providing assistance as needed. The successful candidate will be a team player with the ability to work effectively with colleagues and external stakeholders.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Resolve customer complaints and issues efficiently and effectively.
  • Provide product information and answer questions related to our services.
  • Work collaboratively with the sales team to promote our products and services.
  • Identify and escalate complex customer issues to senior team members.
Requirements
  • Bachelor's degree in any field.
  • At least 1 year of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of computer software and systems.
What We Offer
  • Competitive salary package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply

If you are a motivated and customer-focused individual looking for a challenging opportunity, please submit your application today.



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