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Customer Support Associate

1 week ago

Cebu City, Central Visayas, Philippines Lone Wolf Technologies Full time

We're committed to delivering a seamless experience for our customers. As a Customer Support Associate, you'll be the face of Lone Wolf Technologies, providing top-notch technical assistance and resolving customer software challenges.

Our ideal candidate is a detail-oriented individual with excellent communication skills and a passion for delivering personalized support. If you're looking for a role that allows you to make a real impact, we encourage you to apply.

We're seeking a Technical Assistance Specialist to join our team. In this role, you'll be responsible for providing technical support and troubleshooting to our customers via phone, email, and chat. You'll also advise customers on product functionality and features, and facilitate conflict resolution and/or escalation.

As a Real Estate Technology Support Professional at Lone Wolf Technologies, you'll play a critical role in ensuring our customers receive exceptional service. You'll provide technical support and troubleshooting, and collaborate with cross-functional teams to resolve complex issues.