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Technical Support Associate

1 week ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

Talent Outsourcing Channel Solutions is hiring a Technical Support Associate to join our customer support team. The ideal candidate will have strong technical skills and excellent communication abilities.

Key Responsibilities
  • Provide technical support and troubleshoot issues related to home security systems
  • Respond to customer inquiries via phone and email
  • Coordinate with field technicians for on-site support when needed

Requirements:

  • High School Diploma or equivalent
  • At least 1 year of BPO experience
  • Excellent communication skills
  • Ability to work onsite
  • Amenable to company processes
Perks and Benefits
  • Competitive salary plus incentives
  • Paid training
  • HMO
  • Government mandated benefits
  • Paid leaves and more