
Senior Portfolio Management Specialist
5 days ago
We're seeking a Loan Trade Support Analyst to join our team. This is a unique opportunity for you to develop your career and help others by providing technical trade and application support for portfolio management and loan management inquiries in our cloud-based proprietary software.
Responsibilities:
- Provide expert support for clients and internal teams on trade entries, order management, research manager, private debt, accounting, financial reporting, portfolio performance, compliance, data feeds, and reconciliations.
- Act as a liaison between clients and internal departments to facilitate issue resolution and/or software delivery.
- Prioritize multiple client inquiries with different service level agreements in a fast-paced environment.
- Manage client production upgrades by interacting with quality assurance, development, and the client.
Qualifications and Skills:
- A minimum of 1-3 years of professional experience in finance, accounting, analytics, technology, or related fields.
- Proven experience working in the loan space.
- A passion for delivering exceptional client service and staying up-to-date with technology advancements.
- Strong analytical and problem-solving skills.
- Familiarity with SaaS portfolio management products and internal operations.
- Excellent written and verbal communication skills.
- Ability to navigate various levels in conversation with client analysts to senior management on both business and technical sides.
- Proficiency in Microsoft Office Suite and ability to work collaboratively within a team.
Nice to Have:
- Knowledge of SQL and level 3 dev support.
- Experience with Fintech support, Business Process Outsourcing, or similar roles within Private debt.
- Experience with Software Development Life Cycle and Agile methodologies.
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