Enterprise Client Experience Manager

1 day ago

Cainta, Calabarzon, Philippines beBeeService Full time $60,000 - $80,000
Client Success Specialist

The Client Success Specialist plays a pivotal role in delivering outstanding client experiences by fostering strong relationships, providing exceptional service, and ensuring seamless onboarding processes.

Key Responsibilities:
  • Lead a seamless onboarding process, setting clear expectations and ensuring alignment on goals and deliverables.
  • Conduct onboarding meetings to introduce key team members, review strategy, and outline timelines.
  • Monitor client engagement during the onboarding phase, addressing any concerns and ensuring a smooth transition into ongoing services.
Strategic Direction and Analysis
  • Understand the client's business, their needs, and other unique factors to ensure tailored service plans.
  • Closely collaborate with clients to develop effective marketing strategies.
  • Provide regular updates and reports on campaign performance and KPIs.
Quality Assurance & Service Fulfillment
  • Ensure all deliverables meet the agency's quality standards before being sent to the client.
  • Identify and address service gaps, ensuring timely delivery of promised services at the highest quality.
  • Streamline workflows and improve service efficiency by working closely with internal teams.
Client Relationship Management & Communication
  • Regularly review progress, gather feedback, and ensure client satisfaction through check-ins and strategy meetings.
  • Act as the client's advocate within the organization, addressing concerns and troubleshooting challenges to enhance the client experience.
Retention & Growth
  • Proactively identify opportunities for account growth, renewals, and additional services that align with client needs.
  • Collaborate with sales and marketing teams to ensure a seamless transition between new business acquisition and client success.
Additional Responsibilities:
  • Establish a weekly check-in cadence with Paid Ads Clients.
  • Develop and implement effective project management strategies for existing and new Performance Related Services.
  • Troubleshoot client issues and concerns in an efficient and timely manner.

Requirements: Proven experience in client success, account management, or related marketing roles. Strong organizational skills, excellent communication and relationship-building abilities, and problem-solving mindset required. Familiarity with social media, content marketing, and digital marketing strategies is a plus.

  • Enterprise Client Support Professional

    1 day ago

    Cainta, Calabarzon, Philippines beBeeAccount Full time ₱1,200,000 - ₱1,500,000

    Key Account Specialist RoleThis position is ideal for a skilled professional seeking to leverage their expertise in account management and client support. As a Key Account Specialist, you will play a pivotal role in ensuring the success of our largest enterprise client by providing consistent, high-quality support.The successful candidate will possess...

  • Global Enterprise Account Manager

    1 day ago

    Cainta, Calabarzon, Philippines beBeeClientSuccess Full time ₱800 - ₱1,300

    Job Title:Enterprise Client Success AssociateAbout the Role:We are seeking an Enterprise Client Success Associate to join our team. This role will be responsible for providing proactive support across all enterprise-level accounts, working closely with our client success manager to ensure that our full enterprise portfolio is receiving consistent,...

  • Enterprise Account Advocate

    1 day ago

    Cainta, Calabarzon, Philippines beBeeClientSuccess Full time ₱4,500,000 - ₱7,500,000

    Job OverviewThe primary objective of this role is to ensure a seamless experience for our largest client by managing daily communications and providing proactive support. This involves working closely with the Enterprise Client Success Manager to execute account strategy and meet performance objectives.Key ResponsibilitiesManage daily interactions with the...

  • Senior Client Solutions Manager

    1 day ago

    Cainta, Calabarzon, Philippines beBeeClientFacing Full time $90,000 - $150,000

    Job SummaryWe are seeking an experienced Technical Account Manager to join our team. In this role, you will be responsible for the successful integration of our products, supporting clients from small to enterprise-level, and developing strong relationships with our clients to drive retention and growth.The ideal candidate will have a strong attention to...

  • Strategic Enterprise Solution Developer

    1 day ago

    Cainta, Calabarzon, Philippines beBeeSolution Full time ₱3,000,000 - ₱4,500,000

    Enterprise Solutions DesignerWe are seeking a skilled Enterprise Solutions Designer to drive solution design across the Asia-Pacific region. This role involves designing and delivering scalable, secure, and aligned solutions for our enterprise clients.The ideal candidate will have a solid understanding of SaaS architecture and cloud platforms, as well as...

  • Client Success Strategist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeOperational Full time $120,000 - $140,000

    Job Title:Client Operations Manager PositionAbout the Role:We are looking for a skilled Client Operations Manager to lead our team. The ideal candidate will have a strategic mindset, excellent communication skills, and experience in leading cross-functional teams.Main Responsibilities:Act as the primary liaison for enterprise clients, ensuring their needs...

  • Enterprise Sales Professional

    1 day ago

    Cainta, Calabarzon, Philippines beBeeRevenue Full time $80,000 - $100,000

    About UsWe facilitate connections between elite sales professionals and high-growth B2B enterprises.Our MissionWe provide comprehensive support to integrate top performers into these companies, offering additional training, admin/HR assistance, and access to a community of high-level sales experts.The RoleWe're seeking an experienced Business Development...

  • Client Experience Coordinator

    1 day ago

    Cainta, Calabarzon, Philippines beBeeIntake Full time ₱8,320 - ₱124,800

    Job Title:A Clinical Intake Coordinator is sought after to ensure seamless client interactions.This role involves handling inquiries, managing intake processes, and providing administrative support to the legal team.Responsibilities:Potential New Client Intake:Serve as primary point of contact for potential new clients via phone, email, or online...

  • Multimedia Experience Designer

    1 day ago

    Cainta, Calabarzon, Philippines beBeeExperience Full time $80,000 - $120,000

    Job OverviewThe GenAI Multimedia Designer will utilize the Pencil platform to deliver high-quality, high-performing ads to enterprise clients or small businesses. This role requires deep experience with GenAI tools and a passion for design and conception.

  • Enterprise Agile Coach

    11 hours ago

    Cainta, Calabarzon, Philippines beBeeAgile Full time ₱900,000 - ₱1,200,000

    Job OverviewWe're seeking a highly motivated and experienced Agile Coach to support the management and continuous improvement of our enterprise Microsoft Dynamics Sales and Customer Service system.Main ResponsibilitiesGuide and coach teams on Agile principles tailored to Microsoft Dynamics Sales and Customer Service system needs, leveraging experience in...