Integration Expert

7 days ago

Rizal, Philippines beBeeIntegration Full time ₱900,000 - ₱1,200,000
Job Overview

The Integration Expert will play a pivotal role in ensuring seamless onboarding for new clients with a focus on technical integrations.

  • Manage CRM connections, API linkages, and related technical workflows during the onboarding process.
  • Be the liaison between our product, customer success, and client IT/technical teams to ensure data flows smoothly and customers go live efficiently with minimal disruption.
Key Responsibilities

Technical Integration Execution: Configure, test, and deploy CRM connections, APIs, and other connected systems during onboarding, ensuring accuracy and stability.

  • Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams.
  • Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution.
  • Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
  • Manage and validate data flows between systems to ensure integrity and proper synchronization.
  • Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.
Requirements

Qualifications:

  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in software solutions).
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Strong troubleshooting and problem-solving abilities with complex systems.
  • Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Highly organized with a proven ability to follow through on commitments.
  • Experience in a remote work environment with self-reported KPIs.

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