Order Management Specialist

4 days ago

Ayala Alabang, National Capital Region, Philippines beBeeOrderManagement Full time ₱600,000 - ₱800,000
Job Title: Order Management Specialist

As a key member of our team, you will be responsible for managing the order process from start to finish.

The ideal candidate will have experience in billing and order management, with a strong understanding of revenue recognition concepts and ERP systems like NetSuite. They should also be proficient in CRM platforms, particularly Salesforce, and have excellent communication and problem-solving skills.

Key Responsibilities:
  • Review order forms to ensure alignment with company policies and revenue recognition rules.
  • Partner with Billing and Deal Desk teams to resolve discrepancies and clarify deal structures.
  • Process orders accurately and timely by following internal processes and procedures, while maintaining Service Level Agreement (SLA) requirements.
  • Ensure billing is set up in NetSuite according to contract terms.
  • Collaborate with cross-functional teams to address internal inquiries about billing issues.
Required Skills and Qualifications:
  • Experience in billing or order management.
  • Ability to review contracts to ensure documentation is complete, pricing and terms are accurate, and structure complies with internal policies before order processing.
  • Strong understanding of Order-to-Cash processes and basic revenue recognition concepts.
  • Familiarity with ERP systems and experience using CRM platforms.
  • Excellent communication and problem-solving skills.
  • High attention to detail and ability to prioritize and manage multiple tasks under tight deadlines.

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