Billing and Order Management Specialist

7 days ago

Ayala Alabang, National Capital Region, Philippines eClerx Full time ₱900,000 - ₱1,200,000 per year

As a member of the broader accounting team, the ideal candidate will be detail-oriented, organized, a self-starter, who can work independently, and meet deadlines in a fast-paced environment.

This role will report to the Senior Manager, Order to Cash.

Responsibilities:

  • Review order forms to ensure they align with company policies and revenue recognition rules
  • Partner with Billing and Deal Desk to resolve discrepancies and clarify deal structures
  • Process orders accurately and timely by following internal processes and procedures, while maintaining SLA requirements
  • Ensure billing is set up in NetSuite according to contract terms
  • Collaborate with cross-functional teams to address internal inquiries about billing issues
  • Ad-hoc projects as they arise

Requirements:

  • 4-5 years of experience in Billing or Order Management
  • Experience with
    Salesforce is required
    , Netsuite is preffered
  • Ability to review contracts to ensure documentation is complete, pricing and terms are accurate, and structure complies with internal policies before order processing
  • Familiarity with ERP systems (e.g., NetSuite) and experience using CRM platforms
  • Strong understanding of Order-to-Cash processes and basic revenue recognition concepts
  • Intermediate proficiency in Excel and Google Sheets
  • Ability to prioritize and manage multiple tasks under tight deadlines
  • Strong communication and problem-solving skills
  • Customer service mindset (for both internal and external stakeholders)
  • Willing to work on a
    Fixed Night Shift
  • Amenable to work in a
    work at home arrangement
  • Willing to be assigned in
    Alabang, Muntinlupa
    once WIO resumes.
  • CAN START ASAP

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