Customer Service Leadership

We are seeking an experienced Leadership Role in Customer Service to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent leadership and communication skills.Key Responsibilities:Lead a team of customer service representatives or sales agents in a BPO environmentDevelop and...

We are looking for an experienced Contact Center Management professional to join our team at CallTek. The ideal candidate will possess a proven track record of driving customer satisfaction and loyalty through exceptional service delivery and team leadership.About the RoleThe Call Center Team Lead Position is responsible for overseeing the daily activities...

About the RoleAs an experienced Call Centre Manager, you will be responsible for leading a team of call centre agents and ensuring that they provide exceptional customer service and support. You will also be responsible for developing and implementing strategies to improve efficiency, service levels, and customer experience.You will work closely with the HR...

Job OverviewWe are seeking an experienced Operational Excellence Manager to lead and elevate our customer service operations. The ideal candidate is a results-driven leader with a strong passion for delivering outstanding customer experiences. This role requires a blend of strategic leadership, operational expertise, and team management skills to guide a...

About the Role:TASQ Staffing Solutions is seeking a highly skilled Customer Service Lead to join our team. In this role, you will be responsible for leading a team of customer service representatives, providing guidance and support to ensure that customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer service...

About the RoleWe are seeking an experienced Customer Service Skills Coach to join our team at Tasq Staffing Solutions. In this role, you will be responsible for coaching and mentoring our customer service representatives to improve their skills and performance.The ideal candidate will have a strong background in customer service and excellent coaching and...

The role of the Engagement Supervisor at Neksjob is to provide top-notch customer service, encompassing post-sale technical and non-technical support to business and end-consumer customers.As an Engagement Supervisor, you will be engaged in handling high-volume inquiries, analyzing and resolving customer issues. The position also entails overseeing...

Job SummaryWe are seeking an experienced IT leader to join our team as a Service Delivery Manager.About the RoleThe successful candidate will be responsible for leading our delivery center in Cebu, managing teams, and maintaining relationships with customers and stakeholders. Key objectives include prioritizing objectives, implementing strategies, and...

We are seeking an experienced professional to oversee and manage customer service operations at Neksjob Corporation. As a key member of our team, you will be responsible for ensuring efficient and professional customer support through various channels.Key Responsibilities:Supervise daily customer service operations and ensure effective handling of...

Company Overview">Neksjob Philippines is a leading provider of customer service solutions, specializing in post-sale technical and non-technical support. Our team is dedicated to delivering exceptional customer experiences across multiple channels.">Job Description">The Operations Supervisor will lead a team of customer service representatives, overseeing...

About the RoleWe are seeking a skilled Team Lead to join our team and contribute to our success. As a Team Lead, you will be responsible for managing a team of 20 members, ensuring that our 24X7 Shift operations run smoothly and efficiently.ResponsibilitiesManage and coordinate the activities of your team, providing guidance and support as neededDevelop and...

About NovelshipWe are a premier online marketplace for authentic sneakers, apparel, and collectibles. Our mission is to provide an exceptional customer experience through innovative AI-driven solutions and strategic support team optimization.Job OverviewThe Customer Service Manager will be responsible for leveraging AI and automation to improve customer...

About Neksjob PhilippinesWe are seeking a skilled leader to manage our dynamic customer service team and improve daily operations.ResponsibilitiesSupervise customer service across call centers, online chat, and text supportOversee operations in distribution centers and walk-in service facilitiesAct as the liaison between customers, production, and...

At Optum, a UnitedHealth Group Company, we're pushing the boundaries of health care transformation and redefining what it means to be a customer service leader. We seek a highly skilled and dedicated Customer Service Operations Manager to join our team in this pivotal role.About This Role:This position is accountable for leading a high-volume call center...

About NovelshipNovelship is Asia's premier online marketplace for authentic sneakers, apparel, and collectibles. We are committed to providing an excellent customer experience and are seeking aCustomer Service Managerto lead and optimize our support team through AI-driven solutions, robust self-help resources, and strategic training for human agents.Role...

At Continuum Global Solutions, we partner with top companies around the world to deliver customer care services through our global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience.We are looking for an experienced Site Director for Operations who can lead...

We are looking for an experienced Sales Leadership Manager to join our team at YourMembership Limited Corporation (Cebu). In this role, you will be responsible for leading the sales leadership team for an assigned product vertical.You will develop, lead, and ensure the team meets sales quota and other key performance metrics. As a leader, you will inspire...

About the RoleThis role encompasses managing both technical and non-technical customer support functions, ensuring that customer needs are met with efficiency and professionalism. The ideal candidate will oversee and manage daily activities of a team of customer service representatives, ensuring effective response to both high-volume, low-complexity...

Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement.Coordinates, supervises and is...

Continuum Global Solutions is a leading provider of customer care services that deliver exceptional results for our clients. We are committed to leveraging world-class voice, chat, email, and social technologies to improve our customers' experience.We are seeking an experienced Site Director for Operations who can lead and oversee day-to-day operations to...