Customer Service Operations Manager

Job Summary: Neksjob Philippines is seeking a highly skilled Customer Service Operations Manager to oversee and manage our Customer Service Operations team. This role encompasses remote customer service, including phone, online chat, and text-based support, as well as in-person service operations in distribution centers or walk-in service facilities.

Job DescriptionWe are seeking a highly experienced Customer Service Operations Manager to lead our BPO team.Key Responsibilities:Manage a team of 20 contact center professionalsDevelop and implement customer service strategies to improve quality and efficiencyAnalyze customer feedback and metrics to identify areas for improvementThe ideal candidate will have...

Neksjob Philippines is looking for an experienced Operations Supervisor to lead our customer service team. As an Operations Supervisor, you will be responsible for managing customer service operations, including call center support, online chat, and text communication. You will also supervise customer service activities in distribution centers, product...

Job Summary:">We are seeking an experienced professional to oversee and manage our Customer Service Operations team. The ideal candidate will lead a team of customer service representatives, ensuring that customer needs are met with efficiency and professionalism.">This role encompasses remote customer service, including phone, online chat, and text-based...

About Neksjob PhilippinesWe are seeking a skilled leader to manage our dynamic customer service team and improve daily operations.ResponsibilitiesSupervise customer service across call centers, online chat, and text supportOversee operations in distribution centers and walk-in service facilitiesAct as the liaison between customers, production, and...

The Neksjob Corporation is seeking a skilled professional to fill the role of Customer Service Operations Manager. This position is responsible for providing high-level customer support and technical assistance to business and end-consumer customers.Job Responsibilities:Manage interactions in a distribution center or walk-in customer service environment.Lead...

The Neksjob Corporation is seeking a highly skilled Customer Service Operations Manager to oversee and manage both technical and non-technical customer support functions. The ideal candidate will ensure that customer needs are met with efficiency and professionalism.This role encompasses remote customer service, including phone, online chat, and text-based...

Job Title: Assistant Manager - Recruitment, Talent Hunting, Volume Hiring, Vendor Management, Stakeholder ManagementKey Responsibilities:Oversee and manage multiple lines of business ensuring smooth operations and alignment with business objectives.Overall responsible for achieving all KPIs for the account.Develop, implement, and optimize client processes to...

Neksjob Corporation is seeking a highly skilled Customer Service Operations Manager to join our team. As an Engagement Supervisor, you will be responsible for providing general customer service, including post-sale technical and/or non-technical support to business and end-consumer customers.

**Job Overview**TASQ Staffing Solutions is seeking a seasoned Deputy Manager to join our team in Cebu. This role is responsible for leading a customer service team and ensuring exceptional service delivery.**Key Responsibilities:**Maintain various matrices defined by the clientIndependently handle customer care issues & service problems, coordinate...

Continuum Global Solutions is a leading provider of customer care services that deliver exceptional results for our clients. We are committed to leveraging world-class voice, chat, email, and social technologies to improve our customers' experience.We are seeking an experienced Site Director for Operations who can lead and oversee day-to-day operations to...

Job Description">We are seeking a highly skilled Customer Service Manager to lead our Retail Operations team.Key Responsibilities:">Supervise and direct all customer experience and support services activities within the functional area.Produce, monitor, and evaluate accurate and actionable daily, monthly, quarterly KPI reporting to manager.Support customer...

Job OverviewCareer Opportunity at Neksjob CorporationWe are seeking an experienced Supervisor to oversee and manage customer support functions, ensuring high-quality service delivery across various touchpoints.Responsibilities- Supervise daily activities of a team, providing mentorship and guidance to less experienced members.- Ensure excellent customer...

Job Type: Full-timeLocation: CebuSalary: 25,000-35,000Job Summary: We are seeking an experienced Supervisor for our Customer Service Operations team. The ideal candidate will oversee and manage both technical and non-technical customer support functions, ensuring that customer needs are met with efficiency and professionalism. This role encompasses remote...

About the RoleWe are seeking a highly motivated and skilled Customer Service Operations Specialist to join our team at Neksjob Corporation. As a key member of our customer support team, you will be responsible for managing queues, mailboxes, and fulfilling ad-hoc requirements as defined by the business.Key Responsibilities:Manage multiple tasks...

FIS Global Solutions Philippines, Inc. is seeking a seasoned Service Desk Operations Manager to oversee our technical support operations.ResponsibilitiesThe Service Desk Operations Manager will be responsible for analyzing problems/trends with client systems and applications and taking steps to avoid recurrence.This includes contributing to existing and...

Job DescriptionThe Central Site Operations Specialist plays a critical role in managing and executing contracted managed services as defined by the customer's Statement of Work (SOW). This centralized position works closely with customer contacts, 3rd party partners, and Lexmark resources to execute defined services.Duties and Responsibilities:Manage all...

Are You a Customer-Focused Sales Leader?We're on the lookout for a results-oriented Ecommerce Customer Service & Sales Manager who excels in delivering exceptional customer experiences and driving sales conversions. If you're an Amazon and Shopify pro with a sharp focus on Customer Satisfaction (CSAT) and conversion rates, and have familiarity with tools...

Neksjob is seeking an analytical support specialist to play a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals.Key Responsibilities:Receive and log internal and/or external customer problems/requests/issues and ensure proper documentation.Perform customer request/problem identification and...

About Neksjob CorporationNeksjob Corporation is a dynamic and professional organization dedicated to delivering exceptional customer service.